PT Admin - Learning Commons Service Coordinator
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Job no: 492984
Work status: Regular/Continuing
Location: LCC Downtown Campus
Categories: Administration
Work type: Part Time
View Position Description
Title: PT Admin - Learning Commons Service Coordinator
This posting is open until filled
The date after which applications are not guaranteed review is: 6/14/2023
Hours Per Week: Up to 28 Hours
Compensation Type: Annual Salary
New Hire Starting Pay: $27,474 - $34,437
Employee Classification: PT Admin Salaried- Union
Level: PT Administrative-3
Division: Academic Affairs Division - 40000
Department: Learning Commons - 20540
Campus Location: LCC Downtown Campus
Position Type: Regular/Continuing
Bargaining Unit: AFT
To view the applicable labor contract, visit the Labor Relations web site.
For information about the benefits offered, please visit the Benefits web site.
Job Summary:
The Learning Commons Service Coordinator will stand-in as the Administrator-In-Charge and serve as the backup to the Academic Resource Services Coordinator of the department, available to work a varied schedule to meet student academic service demands, including nights and weekends. The Service Coordinator will be scheduled 1,040 hours per year. Assignments will be scheduled up to 30 hours per week for approximately 37 weeks primarily evening and weekend hours during Fall and Spring semesters (August through May).
Primary responsibilities to coordinate and oversee the Learning Commons to provide and monitor delivery of excellent customer service for students to access the academic resources and learning assistance of the Department to support student success.
Manage and supervise Student Employee - Learning Assistants assigned to the Learning Commons Help Zone, Learning Studios, and other assignments of the department. Indirect supervision of Professional Tutors and other staff of the department.
Develop, implement, and maintain processes to schedule and track student appointments for academic support and learning assistance of the Department.
Manage, procure and track the various academic resources required for students, the department faculty and staff
Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community.
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Required Qualifications:
Associate's Degree from a regionally accredited institution of higher education, or the equivalent combination of education and/or relevant work experience.
Experience in a management or supervisory role.
Customer service experience.
Experience using Microsoft Office Suite software.
Available to work Friday, Saturday, and Sunday
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Preferred Qualifications:
Bachelor’s Degree from a regionally accredited institution of higher education, or the equivalent combination of education and/or relevant work experience.
Experience working in a college, university educational institution or learning center.
Experience using college software such as Banner, D2L, and Argos.
Experience with purchasing and/or grants
Experience with project management.
Understanding of Customer Relations Management (CRM) systems.
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Lansing Community College is an equal opportunity, educational institution/employer.
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Advertised: Eastern Daylight Time
Applications close:
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