Job Summary:

Responsible for the support and maintenance of all computer workstations and related computer hardware on all campuses. This includes performing in-house maintenance on college owned computers, printers and other peripherals. The installation, maintenance, and support of all college approved software applications. Provide leadership and on the job training to student technicians.

Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community.

Final candidates will be subject to a criminal background check as part of the employment process.

Required Qualifications:

Demonstrated customer service experience

Demonstrated knowledge or relevant course work

Demonstrated work experience installing and troubleshooting computer hardware and software.

Preferred Qualifications:

Demonstrated customer service experience supporting PC and/or Macintosh computers, Windows operation systems and MS Office.

Some experience with Microsoft Deployment software and Programming (C++, Python, as examples)

Knowledge of some of the other dozens of software applications used on campus is also desired.

Associate's degree and/or 2 years’ applicable work experience.

Lansing Community College prohibits sex discrimination in any educational program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at lcc.edu/consumer-information/equal.html.