Careers at LCC - Lansing Community College
Lansing Community College

FT Technical Specialist - Microsoft Technology Support Technician

Apply now Job no: 493198
Work status: Regular/Continuing
Location: LCC Downtown Campus
Categories: Support Staff
Work type: Full Time
View Position Description

Title: FT Technical Specialist - Microsoft Technology Support Technician

This posting is open until filled  

The date after which applications are not guaranteed review is:  3/31/2024

Hours Per Week: 40 Hours

Compensation Type: Hourly Salary

New Hire Starting Pay: $18.66 - $20.89

Employee Classification: FT Support Staff- Union

Level: FT Support-5

Division: Information Technology Services - 60000

Department: Technology Support Services - 60140

Campus Location: LCC Downtown Campus

Position Type: Regular/Continuing

Bargaining Unit: ASP FT/ESP

To view the applicable labor contract, visit the Labor Relations web site.

For information about the benefits offered, please visit the Benefits web site.

Job Summary:

Responsible for installation, support, maintenance and monitoring of all LCC owned Microsoft (MS) Windows technology including desktop computers, laptops, tablets, hardware, software, and other peripherals. Facilitate technology meetings with faculty and program areas campus-wide to determine the technology needs in MS Windows computer classrooms. Responsible for Windows image development and troubleshooting. Lead PT technicians (PS9974, PS9950) and student technicians (SSITCT2)

Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community.

Required Qualifications:

Associate’s Degree in a computer related discipline or an equivalent combination of experience and technical/computer education.

Demonstrated experience in computer technical support with progressive increases in responsibilities.

Demonstrated customer service experience.

Preferred Qualifications:

Three years’ experience in computer technical support with progressive increases in responsibilities.

Leadership experience.

One year of customer service experience.

Lansing Community College is an equal opportunity, educational institution/employer.

 

Advertised: Eastern Standard Time
Applications close:

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