Careers at LCC - Lansing Community College
Lansing Community College

PT Support - Help Zone Support

Apply now Job no: 492492
Work status: Regular/Continuing
Location: LCC Downtown Campus
Categories: Support Staff
Work type: Part Time
View Position Description

Title: PT Support - Help Zone Support

This posting is open until filled

The date after which applications are not guaranteed review is: 7/30/2021

Hours Per Week: Up to 28 Hours

Compensation Type: Hourly Salary

New Hire Starting Pay: $11.59 - $13.10

Full Pay Range for Position: $11.59 - $14.84

Employee Classification: PT Support Staff- Union

Level: PT Support-S3

Division: Academic Affairs Division - 40000

Department: Library Technology Resources - 20550

Campus Location: LCC Downtown Campus

Position Type: Regular/Continuing

Bargaining Unit: PTCTU

Job Summary:

Provide customer service, technical support, and frontline assistance to students, faculty and staff in the TLC Help Zone and West Campus Technology Resource Center. Model excellent customer service, resolve problems and respond to requests.

Must be able to work some evening and weekend shifts.

Required Qualifications:

High School Diploma

Customer Services Experience

Familiarity with a variety of computer technologies.

Excellent interpersonal skills.

Preferred Qualifications:

Associate’s Degree

Experience working in an academic setting

Lansing Community College is an equal opportunity, educational institution/employer.

 

Advertised: Eastern Daylight Time
Applications close:

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