Careers at LCC - Lansing Community College
Lansing Community College

FT Support - Program Assistant-Project Delivery

Apply now Job no: 492353
Work type: Regular/Continuing
Location: LCC West
Categories: Support Staff
View Position Description

Title: FT Support - Program Assistant-Project Delivery

This posting is open until filled

The date after which applications are not guaranteed review is:  1/15/2021

Hours Per Week : 40 Hours

New Hire Starting Pay: $13.60 - $15.23

Full Pay Range for Position: $13.60 - 20.98

Employee Classification: FT Support Staff- Union

Level: FT Support-3

Division: Community Education & Workforce Dev - 30000

Department: Centralized Services - 30240

Campus Location: LCC West Campus

Position Type: Regular/Continuing

Bargaining Unit: ESP

Job Summary:

Supports Business Development Managers and Project Managers by providing delivery logistics and related instructional support services arising out of sales, according to Community Education and Workforce Development (CEWD) procedures. Provides necessary information and executes interdepartmental communications to insure the timely availability of learning products. Communicates with internal and external customers, as needed, to ensure quality customer service. Works closely with instructors to collect, compile, and/or record program related customer data necessary for the CEWD to evaluate its programs, expenses, and resulting revenues.

Plans and collaborates work effort with team members to ensure that work activity is effectively prioritized and completed in accordance with established procedures. Assist in work tasks with scheduling and monitoring workflow of student employees. Provides facilities-related support such as cleaning classrooms, whiteboards and commons area, setting up classroom furniture according to instructor specifications, delivering and setting up portable computer units in classrooms, troubleshooting and reporting technology issues.

Required Qualifications:

• Associate's Degree or an equivalent combination of educational and/or work experience
• Excellent written and oral communication skills
• Demonstrated customer service experience

Preferred Qualifications:

• Demonstrated understanding of working with and troubleshooting computer technology
• Experience with all Microsoft Office applications (Word, Excel, PowerPoint, and Access)
• Experience with media equipment
• Experience with special events and conference planning
• One or more years of experience in a customer service or related field
• One or more years of experience in an academic setting

Lansing Community College is an equal opportunity, educational institution/employer.


Advertised: Eastern Standard Time
Applications close:

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